This Privacy Policy (“Policy”) describes how north escrow (“we,” “us,” or “our”) collects, uses, discloses, and retains personal information when you visit or use our escrow services (the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices set forth herein.

1.1. Information We Collect

  • Account Registration Data: name, email address, telephone number, date of birth, government-issued ID images/photos (for identity verification).

  • Payment & Transaction Data: cryptocurrency wallet addresses, bank account numbers, routing numbers, transaction amounts, timestamps, and escrow identifiers.

  • Usage Data: IP addresses, browser type, operating system, referring URLs, pages viewed, session duration, and device identifiers.

  • Communications Data: messages you send through our in-app chat, requests for support, survey responses, and marketing preferences.

1.2. Use of Information

  • Provision of Services: to verify identities, establish escrow agreements, process deposits/releases, and resolve disputes.

  • Security & Fraud Prevention: to perform Know-Your-Customer (KYC) checks, anti–money-laundering (AML) screening, transaction monitoring, and risk scoring.

  • Improvement & Personalization: to analyze usage patterns, troubleshoot technical issues, optimize user experience, and tailor our communications.

  • Legal & Regulatory Compliance: to respond to lawful requests by public authorities, maintain records as required by law, and enforce our Terms of Service.

1.3. Disclosure of Information
We may share your information with:

  • Service Providers: payment processors, identity verification vendors, analytics providers, and hosting companies, under confidentiality agreements.

  • Regulatory Authorities & Law Enforcement: when required by subpoena, court order, or other legal process.

  • Counterparties: other users involved in a specific escrow transaction, but only the transaction-relevant details.

  • Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality obligations.

1.4. Data Retention & Security
We retain personal data only as long as necessary to fulfill the purposes described above, or as required by applicable law. We employ industry-standard security measures—including encryption at rest and in transit, multi-factor authentication, and regular security audits—to protect your data against unauthorized access or disclosure.

1.5. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing activities.

  • Withdraw consent (where processing is based on consent) without affecting prior processing.

  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact privacy@northescrow.com.